FAQ

Q：If I have questions about the goods or orders, how to contact customer service？

A：You can send an email to goods@peropero.net

After receiving your question, we will reply to you by email.

 

Q：How to check my package logistics after order?

A：When we process the order, we will send you an e-mail with the logistics order number of the order. You can enter this link and copy the order number for query👉4PX

 

Q：What are the payment method?

A：Currently, PayPal payment is supported,

Other payment method are being pushed forward.

 

Q：Can specify the delivery time of the goods？

A：As the logistics company does not provide delivery service at the specified time, we are unable to help you in this regard. Sorry（；´д｀）ゞ

  

Q：Which countries or regions are currently supported for shopping?

A：At present, we support delivery to the United States, Japan, South Korea, Canada, UK, Singapore, Mexico, Malaysia, Spain, Australia, Germany. Other countries / regions are making efforts to push forward.

 

※ For Korean customers, please fill in the recipient's name and address in Korean （＞人＜；）

 

Q：Can I change my receiving address after placing an order？

A：If you have received the e-mail of "delivery confirmation", I can't change the address any more; If you don't receive the email of "delivery confirmation", please send emails to goods@peropero.net

Before placing an order, please make sure that your receiving address is correct. If the address is not correct, we may not be able to deliver the goods, or even cause you to bear additional costs.